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Managed IT Support Your business success depends on your IT infrastructure. You need Cygnus Systems to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. Cygnus Systems complete “managed services” package means that you will see increased performance, security, and reliability – immediately, and at an affordable price. 1. Quick Response • Cygnus Systems can monitor what issues are affecting your network, and will respond before they become critical – such as a server running low on memory • Automatic alert dispatch to your IT service provider guarantees a quick response to problems at your site
2. Security Monitoring • Alerts your IT service provider on attempted network access by unauthorized users • Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and Spyware • Extensive security reporting gives you a bird’s-eye view of your entire network’s security • Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
3. Graphical Performance Reporting • Scheduled executive reporting, automatically generated and sent directly to your e-mail address • Easy-to-understand graphical reports with “un/acceptable threshold” lines Makes capacity management and upgrade planning simple
• Cygnus Systems can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before • Network services monitoring and alerting (POP3, HTTP, FTP and others) • Very low bandwidth requirements – does not slow down your network response time what issues are affecting your network, and will respond before they become critical – such as a server running low on memory
5. Detailed Site Level Inventory Up-to-date hardware, software and patch information - automatically collected, 100% accurate – can be used for insurance claims in case of flood, fire or theft
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